SUPPORT
FAQ
  • Q
    What Is RFID?
    A:

    Radio frequency identification (RFID) is a form of wireless communication that uses radio waves to identify and track objects. RFID takes the barcoding concept and digitizes it for the modern world providing the ability to:
    ·Uniquely identify an individual item beyond just its product type
    ·Identify items without direct line-of-sight
    ·Identify many items (up to 1,000s) simultaneously
    ·Identify items within a vicinity of between a few centimeters to several meters
    An RFID system has readers and tags that communicate with each other by radio. RFID tags are so small and require so little power that they don’t even need a battery to store information and exchange data with readers. This makes it easy and cheap to apply tags to all kinds of things that people would like to identify or track.

  • Q
    Why Use RFID?
    A:

    RFID technology has the capability to both greatly enhance and protect the lives of consumers, and also revolutionize the way companies do business. As the most flexible auto-identification technology, RFID can be used to track and monitor the physical world automatically and with accuracy.

    RFID can tell you what an object is, where it is, and even its condition. It is integral to the development of the Internet of Things - a globally interconnected web of objects allowing the physical world itself to become an information system, automatically sensing what is happening, sharing related data, and responding.

    RFID use is increasing rapidly with the capability to 'tag' any item with an inexpensive communications chip and then read that tag with a reader. Endless applications range from supply chain management to asset tracking to authentication of frequently counterfeited pharmaceuticals. Applications are limited, in fact, only by the imagination of the user.

  • Q
    RFID Application
    A:

    RFID can help:

    · Automate inventory and asset tracking in healthcare, manufacturing, retail, and business sectors

    ·Identify the source of products, enabling intelligent recall of defective or dangerous items, such as tainted foods, defective toys, and expired or compromised medication

    ·Prevent use of counterfeit products in the supply chain Improve shopping experience for consumers, with fewer out-of-stock items and easier returns

    ·Provide visibility into the supply chain, yielding a more efficient distribution channel and reduced business costs

    ·Decrease business revenue lost to theft or inaccurate accounting of goods Improve civilian security through better cargo monitoring at ports Wirelessly lock, unlock and configure electronic devices

    ·Enable access control of certain areas or devices

    · Whatever the application, RFID has the potential to increase efficiency of operations, improve asset visibility and traceability, decrease reliance on manual processes, reduce operations costs, and provide useful data for business analytics.

  • Q
    How Does RFID System Work?
    A:

    In a basic RFID system, tags are attached to all items that are to be tracked. These tags are made from a tiny tag-chip, sometimes called an integrated circuit (IC) that is connected to an antenna. This can be built into many different kinds of tags including apparel hang tags, labels, and security tags, as well as a wide variety of industrial asset tags. The tag chip contains memory which stores the product's electronic product code (EPC) and other variable information so that it can be read and tracked by RFID readers anywhere.

    An RFID reader is a network connected device (fixed or mobile) with an antenna that sends power as well as data and commands to the tags. The RFID reader acts as an access point for RFID tagged items so that the tags' data can be made available to business applications.

  • Q
    Tags
    A:

    Q: What frequency can Century supply?
    A: RF & AM. Century also supplies you with other frequencies, such as 66 KHz, 1.95 MHz.

    Q: What locks can Century supply?
    A: Normal Locks, Super Locks, and Super super locks. 

    Q: What is the standard color for Tags?
    A: Black, grey and white .

    Q: What is the frequency range for RF & AM?
    A: RF: 7.9MHz-8.5MHz, Center 8.2MHz.
       AM: 57.5MHz-58.5MHz, Center 58 KHz.

    Q: Does Century provide customized colors for tags?
    A: Yes, this depends on the quantity. For example, square, MOQ is 1M.

    Q: Does Century provide OEM & ODM for customers?
    A: Yes, Century has a R&D team thats provides you with professional service.

    Q: How long does OEM or ODM tags take?
    A: For normal hard tags, it takes around 1 week for design, 2 weeks for the prototype, 50 days for mould, and 2 weeks for trial production.


  • Q
    Detachers
    A:

    Q: What kinds of detacher does Century provide?
    A: We provide Magnetic Detachers.

    Q: What is the magnetic force for detachers?
    A: Standard: 4500GS; Super: 7000GS; Super super: 14500GS.

    Q: Is there a detacher which can combine different kinds of detacher format in market?
    A: Multi-Detachers, which can combine Century, MW, Alpha detachers together.


  • Q
    Alarming Tags
    A:

    Q: What do 1A, 2A, 3A and 4A refer to?
    A: 1A means the system will alarm when the tag triggers the system.
         2A means the tag will alarm when you cut the lanyard or remove the pin without a detacher.
         3A means the tag will alarm by itself when the tag triggers the system.
         4A means the tag will alarm when the tag is detached without decoding.

    Q: How long is battery life of Century alarming tags?
    A: Normally 3 years.

    Q: What is the lanyard length of the Multi Grip?
    A: Normally, we have 900mm or 1200mm, of which diameter is 1.2mm.

    Q: What is the Db for the buzzer?
    A: Multi Grip’s buzzer volume is 95Db, and Baby Multi Grip is 90Db. Alarming cable is 90Db.

  • Q
    Deactivators
    A:

    Q: What is the deactivate range of RF deactivator DB202?
    A: Around 15-25cm.

    Q: What is the deactivate range of AM deactivator DB104?
    A: 10cm in vertical orientation, 6cm in Horizontal orientation.

    Q: Does Century have the handheld verifier?
    A: We have both AM and RF handheld verifier, which are AM verifier coded DB111 and RF coded DB204.


  • Q
    Labels
    A:

    Q: Does Century provide RF or AM soft labels?
    A: Yes, we have both.

    Q: How many sizes does Century provide for each kind of label?
    A: We almost provide all popular dimensions.

    Q: What is the difference between Century’s RF Label and others?
    A: Optimized Circuit Design and Unique Dimpling Process. The optimized circuit design offers a better detection range due to the higher Q factor and enhanced effective signal volume. Century's unique innovative dimpling process enables the deactivation point on the capacitor and limits the reactivation ratio.

    Q: How many labels per roll?
    A: We can supply different numbers of labels per roll. Maximum is 8000pcs for source tagging.

    Q: Can Century printing customized logos on labels?
    A: Yes, please send us logo to check. And MOQ is 1M.

    Q: Does Century’s labels meet RoHS?
    A: Yes, if you need RoHS report, please contact us freely. 

    Q: How is the quality of Century’s labels?
    A: We can share the third party IDH testing report to know our products better. 

    Q: Are labels in rolls all in good condition?
    A: Yes, we test 100% and replace bad labels.

    Q: Does Century supply labels for automatic integration?
    A: Yes, Century has produced labels for automatic integration for more than 4 years. 

    Q: Does Century have any other special labels for choice?
    A: Certainly. For RF Labels, we have transparent, thermal direct, thermal transfer, light glue, non-adhesive, and special for frozen products and so on.

  • Q
    How to use ESL correctly?
    A:

    Avoid using ESL in humid environment for a long periode
    The acceptable fallen height is less than 1 meter
    Wipe the dust and keep the surface clean before you attach the ESL tag
    Use the protective rail while installing ESL at the bottom of a shelf


  • Q
    Software running environment?
    A:

    Windows XP/7/8, VISTA or SERVER 2003/2008 have NET 4.0 or above and the windows core service installed with proper ESL license.
    Model Name Guidance
    A: Here is the general naming standard for ESL model number when you choose labels or place the order.

     

     

  • Q
    How to choose the suitable installation?
    A: